Privacy Policy

At Sigma Beauty, we are committed to protecting your privacy and ensuring the security of your personal information. Just as we craft our professional-grade beauty tools with precision and care, we approach data protection with the same dedication to excellence. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sigma-makeup.com.

1. Information We Collect

We collect information that helps us provide you with the exceptional shopping experience Sigma Beauty is known for worldwide:

Personal Information

• Contact Details: Name, email address, phone number, shipping address
• Payment Information: Credit card details (processed securely through PCI DSS compliant gateways), PayPal account information
• Account Information: Username, password, purchase history, preferences
• Demographic Information: Age range, location, beauty preferences (optional)

Technical Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, products viewed
• Location Data: General geographic location for shipping and payment processing

2. How We Use Your Information

Your information helps us deliver the professional-grade service that beauty professionals and enthusiasts expect from Sigma Beauty:

• Order Processing: To process and fulfill your purchases, including payment processing and shipping
• Customer Service: To provide personalized support and respond to your inquiries
• Product Improvement: To enhance our brush sets, palettes, and beauty collections based on customer preferences
• Marketing Communications: To send you information about new products, collaborations, and special offers (with your consent)
• Security: To monitor and prevent fraudulent activity, protecting both you and our business
• Personalization: To create a tailored shopping experience showcasing relevant products

3. Data Sharing and Disclosure

We treat your data with the same care we apply to crafting our premium brushes:

• Service Providers: We share necessary information with trusted partners for payment processing, shipping, and marketing services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred
• Global Operations: As an international brand, your data may be processed in various countries with adequate data protection measures

We never sell your personal information to third parties.

4. Data Storage and Security

Your security is our priority, reflecting the same commitment to quality found in our beauty tools:

• Encryption: All transactions are protected with industry-standard SSL encryption
• Secure Storage: Your data is stored on secure servers with limited access
• Payment Security: We partner with PCI DSS compliant payment processors and never store complete payment details
• Data Retention: We retain your information only as long as necessary for business purposes or as required by law
• International Transfers: For our global customers, data may be transferred with appropriate safeguards in place

5. Your Rights and Choices

You have control over your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restriction: Limit how we use your personal information

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for site functionality, shopping cart, and payment processing
• Analytical Cookies: Help us understand how customers use our site to improve our services
• Marketing Cookies: Allow us to show you relevant products and offers (with your consent)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser. Note that disabling some cookies may affect site functionality.

7. International Data Transfers

As a global beauty brand serving customers worldwide (excluding some Asian regions and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes and update the “Last Updated” date.

10. Contact Us

Thank you for trusting Sigma Beauty with your personal information. We are committed to protecting your privacy with the same dedication we bring to creating professional-grade beauty tools.