Term and Conditions

1. Website Usage and Access

Sigma Beauty provides professional-grade beauty products to customers worldwide, with some geographical restrictions as noted in our shipping policy.

User Responsibilities

• Provide accurate and complete information when creating an account or making purchases
• Maintain the confidentiality of your account credentials
• Use the website in compliance with all applicable laws and regulations
• Refrain from unauthorized commercial use of website content

2. Products and Services

Sigma Beauty specializes in high-quality beauty tools and cosmetics designed for both professional artists and beauty enthusiasts.

Product Categories

• Brushes: Professional-grade face and eye brushes
• Brush Sets: Curated collections for various makeup needs
• Makeup: Eyes, face, lips, and lashes products
• Palettes & Collections: Including Disney collaborations and influencer sets
• Value Sets: Cost-effective bundles for comprehensive beauty routines

Quality Commitment

All Sigma Beauty products are crafted with precision and undergo rigorous quality control to ensure professional-grade performance and durability.

3. Ordering and Payment

Order Process

• Orders are processed within 1-2 business days after payment confirmation
• Weekend and holiday orders are processed the next business day
• Order confirmation constitutes a binding agreement

Accepted Payment Methods

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Availability

All prices are listed in USD. We reserve the right to adjust prices and correct pricing errors. Product availability is subject to change without notice.

4. Shipping and Delivery

Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days)

Geographical Restrictions

We ship worldwide with exceptions for some Asian countries and remote areas. Customers are responsible for any customs duties, taxes, or import fees.

Delivery Responsibilities

• Provide accurate shipping address information
• Inspect deliveries upon receipt for damage
• Report shipping issues within 48 hours of delivery

5. Returns and Exchanges

Return Eligibility

• 15-day return window from delivery date
• Items must be unopened, unused, and in original packaging
• Original shipping fees are non-refundable

Non-Returnable Items

• All eyelash products (hygiene considerations)
• Opened makeup products with broken seals
• Used brushes showing signs of use
• Clearance or final sale items

Return Process

Customers must contact customer care for authorization before returning items. Return shipping costs are the customer’s responsibility unless due to our error.

6. Intellectual Property

Ownership Rights

All content on sigma-makeup.com, including but not limited to:

• Brand names, logos, and trademarks
• Product designs and packaging
• Website content and imagery
• Collaboration collections (including Disney collaborations)

are the exclusive property of Sigma Beauty and protected by international intellectual property laws.

Usage Restrictions

Users may not reproduce, distribute, or create derivative works from any Sigma Beauty intellectual property without express written permission.

7. Liability Limitations

Product Usage

Sigma Beauty products are intended for cosmetic use only. Customers are responsible for:

• Proper product usage and application
• Checking for potential allergic reactions
• Following product instructions and guidelines

Website Usage

Sigma Beauty is not liable for:

• Temporary website unavailability
• Minor inaccuracies in product descriptions
• Delivery delays due to customs processing or carrier issues
• Indirect damages resulting from product use

Maximum Liability

Our maximum liability to customers shall not exceed the total purchase price of the products in question.

8. Privacy and Data Protection

Sigma Beauty respects your privacy and handles personal information in accordance with our Privacy Policy. We collect only necessary information for order processing and customer service enhancement.

9. Policy Changes

Sigma Beauty reserves the right to modify these Terms and Conditions at any time. Changes become effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, United States. Any disputes shall be resolved in the courts of Austin, Texas.

Thank you for choosing Sigma Beauty. We appreciate the opportunity to serve your beauty needs with professional-grade products and exceptional service.